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Thank you for your Feedback

"Feedback is the breakfast of Champions"

Thank you for your time and attention in helping us ensure you always enjoy an outstanding service at Eccelsa Aviation

Catering Feedback Form

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* Required information.

Dear Eccelsa Aviation Customer,

Thank you for purchasing your catering at Cortesa Restaurant - Eccelsa Aviation's official catering supplier.

Please help us monitor and improve our catering service by sending us your feedback.

I have found my catering: (please tick the most relevant choice)

1 = VERY POOR, 2 = POOR, 3 = SUFFICIENT, 4 = AVERAGE, 5 = GOOD, 6 = VERY GOOD, 7 = EXCELLENT
QUANTITY
1
2
3
4
5
6
7
QUALITY (looks, taste, odour...)
1
2
3
4
5
6
7
PRESENTATION (display, garnish, tray-size...)
1
2
3
4
5
6
7
ON-TIME DELIVERY (punctuality)
1
2
3
4
5
6
7
PRICE / QUALITY (prices compared to quality)
1
2
3
4
5
6
7
COMPARED TO OTHER FBO'S
1
2
3
4
5
6
7

How satisfied were you with? - please rate each item from 1 "Unacceptable" to 10 "Outstanding”

Speed - efficiency of processing your request by Cortesa personnel
Personnel courtesy and friendliness
Language skills by Cortesa personnel

Which language do you usually employ in written and oral communication?
English
Italian
French
Deutsch
Other

Comments
What did you like the most?
What did you like the least?
What do you think would make a great difference?

Have you ordered your catering on eccelsa.com?
Yes
No
If so, did Cortesa personnel confirm your request within 2 hours including a price quotation?
Yes
No
How long did you wait for your price quotation and confirmation?
Which additional services do you feel would enhance and improve your experience with Cortesa?

Personal Details & Confidentiality
Please be so kind to provide us with your e-mail address *
Which aircraft do you usually fly with?
Date of flight (if relevant)
Please name your favourite catering supplier
Would you like Eccelsa Aviation to inform Cortesa Catering about your feedback?
Yes
No
Yes but keep me anonym

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ECCELSA AVIATION & BOMBARDIER

Eccelsa Aviation’s care for its passengers starts well in advance of their visit to Olbia. Indeed, by partnering with Bombardier it starts even before passengers have their own aircraft. Eccelsa Aviation is always on the look for new ways to anticipate its customers’ needs. 
 

 

 

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Eccelsa Aviation - Aeroporto Olbia Costa Smeralda - O7026 Olbia - SS - Italy - Tel +39 0789 563 480 - Fax +39 0789 563 481
R.E.A. Sassari n.158787 - P.IVA 02234670905 - Geasar S.p.A. socio unico - Cap. Soc. €900.000,00 i.v.
handling@eccelsa.com
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