Dear Eccelsa Aviation Customer,
Thank you for purchasing your catering at Cortesa Restaurant - Eccelsa Aviation's official catering supplier.
Please help us monitor and improve our catering service by sending us your feedback.
I have found my catering: (please tick the most relevant choice)
1 = VERY POOR, 2 = POOR, 3 = SUFFICIENT, 4 = AVERAGE, 5 = GOOD, 6 = VERY GOOD, 7 = EXCELLENT
QUANTITY
QUALITY (looks, taste, odour...)
PRESENTATION (display, garnish, tray-size...)
ON-TIME DELIVERY (punctuality)
PRICE / QUALITY (prices compared to quality)
COMPARED TO OTHER FBO'S
How satisfied were you with? - please rate each item from 1 "Unacceptable" to 10 "Outstanding”
Speed - efficiency of processing your request by Cortesa personnel
Personnel courtesy and friendliness
Language skills by Cortesa personnel
Which language do you usually employ in written and oral communication?
Comments
What did you like the most?
What did you like the least?
What do you think would make a great difference?
Have you ordered your catering on eccelsa.com?
If so, did Cortesa personnel confirm your request within 2 hours including a price quotation?
How long did you wait for your price quotation and confirmation?
Which additional services do you feel would enhance and improve your experience with Cortesa?
Personal Details & Confidentiality
Please be so kind to provide us with your e-mail address *
Which aircraft do you usually fly with?
Date of flight (if relevant)
Please name your favourite catering supplier
Would you like Eccelsa Aviation to inform Cortesa Catering about your feedback?